Thank you for choosing BANG&MAIZE bespoke suits. We are committed to delivering your premium tailored pieces to you efficiently and securely, no matter where you are in the world.
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Global Shipping: We offer shipping to most countries and regions worldwide via trusted carriers including DHL, FedEx, and UPS.
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Processing Time: Bespoke suits require 15–30 business days for craftsmanship and quality inspection after order confirmation. Standard ready-to-wear styles ship within 2–3 business days.
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Free Global Shipping: Enjoy complimentary shipping on all orders over $70 USD. No promo code required—discount applies automatically at checkout.
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Standard Shipping Fee：Normally all of our wigs are free shipping, But recently we launch some accessories and simple book on our online shop with affordable price, We have to limit on shipping fee.Exact fees will be calculated at checkout.
Delivery time = production time + shipping time
Please contact our customer service for express shipping.
Delivery times vary by location and are estimated as follows (after order processing is complete):
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North America & Europe: 3–5 business days
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Asia Pacific: 2–4 business days
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Rest of World: 5–8 business days
Note: Delivery times are estimates only and may be delayed due to customs clearance, public holidays, or unforeseen logistics disruptions.
- BANG&MAIZE is not responsible for any customs duties, taxes, or brokerage fees incurred upon delivery. These charges are determined by your local customs office and are the sole responsibility of the customer.
- For more information on potential fees, please contact your local customs agency before placing your order.
- Once your order ships, you will receive a confirmation email with a unique tracking number. You can track your package status directly on our carrier’s website using this number.
- If you do not receive a tracking email within 2 business days of your order being processed, please contact our customer service team.
We currently do not ship to the following locations due to logistics limitations:
- If your package is marked as delivered but not received, please check with your local postal service or building management first. Contact us within 7 days of the delivery date for further assistance.
- For damaged or lost packages in transit, we will initiate an investigation with the carrier. Replacements or refunds will be issued only upon confirmation of loss/damage from the carrier.
If the signature service is requested , there will be a $30 shipping cost for reshipment if the package is returned back to sender.
If the signature request is waived or you have signature exemption agreement with FedEx, DHL or UPS, BANG&MAIZE will no longer be responsible for any lost or damage of the package.
All the international shipping orders and orders with high value products are signature requested.
All the automatic returns will incur a $30 restocking fee for monetary refund.
Please write your correct email address and preferably your contact number so that we could contact you.
Orders returned to our warehouse due to incorrect address you will be responsible for additional $30 shipping charges.
NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS
For international shipping, your order may be subject to import duties and taxes, which are levied once your package reaches your country. BANG&MAIZE is NOT responsible for any duties and taxes. For more information regarding custom policies, please contact your country's local customs office.
If you have any questions about our shipping policy, please reach out to our customer service team at sunyuze5588@gmail.com or via our website’s live chat. We aim to respond within 24 business hours.